Torqeedo warranty claim form

Message from Torqeedo GmbH

Dear Customer,
Your satisfaction with our products is very important to us. Every product has been produced and tested with extraordinary diligence. If nevertheless a warranty claim should occur, we would like to help you as fast and effectively as we can.

For a smooth process we need your cooperation:

• Please complete this Warranty Claim Form.
• Please provide a copy of your proof of purchase (invoice, receipt).
• Please look for the nearest Torqeedo Service location under www.torqeedo.com in the Service Centre section. Contact the Service Centre you choose before you send in the product. Please understand that we have to reject received products which the Service Centre was not notified of.
• ( Note: By filling out this form you will be contacting the Australian service centre: The Torqeedo Shop)
• Please ensure suitable packaging.
• Please be advised that lithium batteries are designated as Hazardous Material. The dispatch of the battery with a transport company has to be organized according to the formalities for dangerous goods and packed in the original packaging.
• Please observe the warranty conditions as listed in the Instruction Manuals.

* indicates required field

First Name:*

Last Name:*

Email:*

Re-enter Email:*

Description of problem*

Street*

Town or city*

State*

Postcode*

Phone*

Which Torqeedo model is the subject of this claim

Which Torqeedo model:*

Ultralight 402 Hobie eVolve V1 Ultralight 403 Hobie eVolve v2 Travel 1003 Cruise 2 Tiller Cruise 2 R Cruise 4 Tiller Cruise 4 R Travel 801

For Travel and Cruise models choose shaft length

Shaft length:*

Short Long

Date of purchase*

Serial number*

Estimated hours of use*

Dealer where purchased*

Dealer address*

Tip: just attach a photograph the proof of purchase if you have only a paper copy

Please attach proof of purchase*

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 5mb.

Please type the letters you see in the image*

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