Torqeedo warranty claim form

Message from Torqeedo GmbH

Dear Customer,
Your satisfaction with our products is very important to us. Every product has been produced and tested with extraordinary diligence. If nevertheless a warranty claim should occur, we would like to help you as fast and effectively as we can.

For a smooth process we need your cooperation:

  • Please complete this Warranty Claim Form.
  • Please provide a copy of your proof of purchase (invoice, receipt).
  • Please look for the nearest Torqeedo Service location under in the Service Centre section. Contact the Service Centre you choose before you send in the product. Please understand that we have to reject received products which the Service Centre was not notified of.
  • ( Note: By filling out this form you will be contacting the Australian service centre: The Torqeedo Shop)
  • Please ensure suitable packaging.
  • Please be advised that lithium batteries are designated as Hazardous Material. The dispatch of the battery with a transport company has to be organized according to the formalities for dangerous goods and packed in the original packaging.
  • Please observe the warranty conditions as listed in the Instruction Manuals.
* indicates required field
Which Torqeedo model is the subject of this claim
For Travel and Cruise models choose shaft length
Tip: just attach a photograph the proof of purchase if you have only a paper copy

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 5mb.

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